How to Get a Breast Pump Through Insurance: Review of Aeroflow Breastpumps

How-to-Get-a-Breast-Pump-Through-Insurance
This post is sponsored by Aeroflow Breastpumps – Click here to read more about affiliates!

Unless you have been living under a rock, you more than likely have heard of the term “Obamacare.” Well, shocker, that is not actually the real name of the program. Affordable Care Act or ACA is the technical term. While the ACA covers several areas of protection and benefits for breastfeeding mothers, one that has gained a lot of notoriety is the requirement for insurers to cover the cost of breast pumps.

This little provision tucked away in the ACA has created quite the impact. Today, more moms have access to quality breast pumps than ever before. According to the CDC, 2016 saw a continued rise in breastfeeding rates in the US and noted that continued support for breastfeeding moms is a must.

When moms are looking at hundreds of dollars to purchase a quality breast pump, it is no wonder that many cannot afford to do so and therefore, just do without. If they plan to go back to work, this means breastfeeding needs to be cut back or stopped altogether and supplementing or feeding formula full time is the result. So the fact the ACA granted free breast pumps to moms was a huge win in the world of breastfeeding.

(Related: Find out what protections you have as a breastfeeding employee under the ACA!)

How to Get a Breast Pump Through Insurance

Since the ACA went into effect, I have had my second and third child. With my first baby, breast pumps were not cover since it was pre-ACA. I shelled out about $400 for a Medela Pump in Style and accessories.

Four. Hundred. Dollars.

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Medela Pump in Style

Insane. But I worked full time and needed a really good, strong pump since I would need to be away from my son for about 10-hours a day.

My second baby was born in 2014 and my Pump in Style was honestly abused and ready to be laid to pasture. I had no idea that the ACA covered a pump and again shelled out several hundred for another pump. I would not make this mistake with my third! I was much more educated this go around.

I knew that my insurance company would likely give me a pump but I had no idea where to start. So I called customer service and the nightmare began… I got transferred around a few times, put on hold, talked to a lot of confused employees, and finally was given another telephone number to call. That first call took about 45 minutes and I had gotten nowhere.

I called the second number and after waiting on hold for about 15 minutes, I provided my insurance info to the representative and was told that I only had one option for a breast pump and that I called too early (I was about one month from my due date) and that they won’t send me a pump until after I give birth. I was told to call back then…

I tried asking some questions about the pump they offered and what it came with, etc but the representative wasn’t sure and said he could put me on hold and find out. So overall, it was a difficult process, to say the least, and I ended it without a pump.

Shortly after my failed attempt to get my free pump, I was venting to a good friend who had delivered her baby just two months prior. She informed me that she went through a service online where she simply entered her contact information, insurance card information, and that was it. The company called her later to verify her information and tell her what pumps she could choose from and shortly after, she had a pump on her front door step.

I felt silly that I didn’t know about this sooner. Perhaps I wouldn’t have wasted so much time…

(Related: Get tips, hacks, and time-saving advice on how to be successful at pumping while working!)

Aeroflow Breastpumps – Who are They and How Does it Work?

When I was first introduced to Aeroflow Breastpumps, I had tons of questions. Surely the process of getting a breast pump from my insurance by going through their service was more difficult than just inputting my information on a form on their website, right. To my surprise, it’s really that easy.

Aeroflow Breastpumps, according to their website, is:

…a subsidiary of Aeroflow Healthcare, is a Durable Medical Equipment (DME) provider specializing in helping pregnant and nursing women qualify for their breast pump through insurance and the Affordable Care Act. Aeroflow has helped mothers all across the country receive maximum coverage and reimbursement, and is ready to help you!

They boast an A+ rating with the Better Business Bureau and are ACHC accredited.  In other words, they are a legitimate company.

The benefit of using a company like Aeroflow Breastpumps is that you really don’t have to do a thing outside of providing them your information. They will handle your insurance company, get a prescription from your doctor if necessary, explain what pumps your insurance covers, and then ship your pump directly to you.

How-to-Get-a-Breast-Pump-Through-Insurance

Image Credit: Aeroflow Breastpumps

I really wish I had known about this sooner. I think the best part about going through Aeroflow Breastpumps is that one, it is free (so, no brainer) and two, it takes the work off of you.

The below video explains the process in some detail and also shows some of the little extras that are thrown in to make your life easier. Like them shipping out your pump for you when your due date arrives if that is what your insurance requires.

Remember my story? I was told to call back after my baby was born… Want to guess if that call was a simple, “okay ship my pump out now,” call? I am sure you know the answer… I had to re-explain what I was calling for and go through the process of giving my info all over again except this time I had a newborn attached to my boob through the process. (New mom problems.) Thank goodness I held onto that second phone number or I would have added the confused and useless customer service call to my list as well. 

(Related: Learn the basics about how to pump!)

How to Start the Process with Aeroflow Breastpumps

Starting the process with Aeroflow Breastpumps is as simple as filling out a quick questionnaire. (It is free.) You will need to be ready to provide the following:

  • Your Name and Contact info
  • Due Date
  • Insurance Information

You can start the ball rolling by visiting the Aeroflow website and following the below steps.


Step 1:

Visit Aeroflow’s Qualify Through Insurance page on their site (you can submit from your mobile phones too, which as moms, is all we really use anyway…) and fill in the questionnaire.

It will look like this:

How-to-Get-a-Breast-Pump-Through-Insurance


Step 2:

Hit “Submit.” After that, your part is pretty much done! It should take you about 2 minutes. Okay, maybe 3 if you had to retrieve your insurance card from your wallet. 

How-to-Get-a-Breast-Pump-Through-Insurance


Step 3

Wait. You likely won’t be waiting long but after submitting your information, wait for an Aeroflow representative to contact you. While you are waiting and going about your life, Aeroflow will be calling your insurance company and gathering the information on your coverage.

Their policy is to gather your insurance info and requirements and contact you within 1-2 business days.


Step 4

Receive your pump! Once all your information has been verified, Aeroflow will ship out your pump directly to you.

Easy peasy.


Why I Love the Idea of Someone Else Doing the Work…

So, can you get a pump through your insurance company without going through a service like what Aeroflow provides? Yes, of course. 

How-to-Get-a-Breast-Pump-Through-Insurance

Image Credit: Aeroflow Breastpumps

I can tell you after going through the process on my own, it probably took 10 times longer just to get someone on the phone at my insurance company than it would have taken me to just fill out Aeroflow’s questionnaire. 

One thing that sets Aeroflow Breastpumps apart is the fact that they take the time to thoroughly train their representatives on the specific breast pumps. In fact, they are required t attend numerous training sessions including monthly in-service sessions with leading brands like Lansinoh, Medela, Spectra, Evenflo, and more. I think you will find a lot of value here as you will be able to easily get questions answered on the pumps you have to choose between. Makes getting the right pump much easier!

The rep at my insurance company sounded like a younger man and while that doesn’t necessarily mean he was clueless about breast pumps, it clearly was not his area of expertise. I would argue that he even was uncomfortable with explaining the product. Either way, I didn’t get much from my insurance company and had to do most of my research on the pump they offered on my own… Would have been nice to have someone who knew about the pump on the phone.

As a busy mom (or an expecting mom), time isn’t something you have a lot of and that is where you will see the biggest benefit from using Aeroflow Breastpumps. It really takes only a few minutes. So worth it in my opinion!

Other things I love: Your information is secure and safe with them.  You don’t have to figure out the process for your specific insurance company on your own. Your pump is delivered right to your door (no going to a store or scheduling shipping yourself)… I mean, I really could go on and on. 

At the end of the day, if you are ready to order your pump from your insurance company, this type of service is something I recommend you look into. It doesn’t cost you anything and will save you a lot of time and headaches. 

If you want to learn more about the service that Aeroflow Breastpumps offers and how they can help you get your pump, visit their site HERE!

Have you used Aeroflow Breastpumps before? Drop me a comment with any feedback or questions!

Click here to start the process to get your breast pump through insurance today!


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6 comments

  1. Maxx says:

    Thanks for this review and I found quite informative, especially for my upcoming second baby. Very excited. I realize I bought a breast pump during our first born and the cost is quite expensive.

    I didn’t survey much during that time due to I just wanted the best device for my wife.

    And now what? I know from your article that’s cover by ACA. Very glad to know about this.

    Thank you very much.

    • Heather Grace says:

      Hi Maxx, Congrats on your new arrival coming soon! Very exciting! With my first I didn’t look into other options much either. I also just bought what I thought was the best pump. I am glad you came across this article so that you can hopefully get one through your insurance this go around! I think a service like Aeroflow Breastpumps would be perfect in your situation. I wish you a happy and healthy baby! Let me know if I can help in any way!

  2. Liz says:

    Thank you for this information. As a new mom, I found the ability to get a breast pump through my insurance insanely difficult. It’s even more frustrating when you just had a baby and adjusting to that. In the end, I resulted in buying my own Spectra pump and thankfully it wasn’t too expensive. But, if I would’ve known of this information, I would’ve tried it through them and had them do all the heavy lifting.

    • Heather Grace says:

      I feel you on how difficult it can be! I am all for someone else doing the work. As a mom of three, I barely have time to use the restroom much less sit on the phone for 45 minutes. The fact this service is free makes it a no-brainer in my book! I am glad you found it helpful and hopefully next time you can take advantage! Thank you for stopping by!

  3. Collins says:

    A Breast pump is good idea for moms who are away from their babies. With our first baby, I was a little skeptical when my wife used one but later I realize how great a device it is. Now that the ACA covers it, mothers are relieved from the high cost of purchasing one.

    Thanks for this review which allows more mother to know how to apply for one.

    • Heather Grace says:

      Thank you, Collins. Breast Pumps are wonderful devices! In today’s society, it can be hard to be a nursing mom since we have jobs, etc. Having access to affordable breast pumps is huge deal in the breastfeeding world. Thank you for stopping by! I appreciate your comment.

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